PLEASE REVIEW THE FOLLOWING PRIOR TO PURCHASE OF TICKETS.

Thank you for choosing to visit us at Kevin McCurdy's Holiday Spirit Festival- Winter Wonderland Walk at Bowdoin Park.

Please review our policies, procedures & admission requirements, prior to your visit. www.holidayspiritfestival.com

ON-LINE RESERVATIONS ARE REQUIRED

TICKETS ARE NON-REFUNDABLE 

RE-SCHEDULING :

Guest can change their reservation within 24 hours from the scheduled date and time frame of your original reservation. (simply click on the link in your confirmation email to make the change)

If a guest does not visit at the scheduled date/time slot, HSF reserves the right to deny entrance.

The guest must email a request to reschedule their tickets. The HSF attempt to assist the guest if they wish to reschedule based on availability. 

*Rescheduling is not guaranteed and is solely based on availability. There will be no refund if we are unable to reschedule your visit. There will be a $5.00 fee per ticket to reschedule tickets if there is availability. 

IMPORTANT: The Holiday Spirit Festival will remain open during mild rain and/or snow. 

-If inclement weather is determined to negatively affect guests, and staff, safety, then the Holiday Spirit Festival reserves the right to cancel or delay the event at any time without notice. 

-If HSF chooses to cancel or delay any date, prior to date opening they will email all attendees, and make such notation on Facebook, Web Site, and Park message telephone. 

-If the HSF is delayed or cancelled, guests may reschedule tickets without a fee. HSF will try to work with guests to reschedule, however all rescheduling is still subject to availability and is Not guaranteed. 

-If a guest does not visit at the scheduled date/time slot, HSF reserves the right to deny entrance.

HSF will work with the guests if they wish to reschedule, based on availability. Rescheduling tickets is not guaranteed. There will be no refunds.

HSF reserves the right to offer a "snow/rain" date for all attendees affected by any HSF delay or cancellation. (There is no guarantee of such an offer as specific snow/rain dates will be determined on available dates within the remaining dates of the season.)  

If a snow/rain date is offered, and guests are unable to visit on a designated “snow/rain” date, the guests have a right to try to reschedule to a different date, based on availability, however rescheduling is not guaranteed. There will be no refunds. 

RESERVATION TIME SLOT INFO:

-Reservations are required, please. Time Slots are Not specific appointments to immediately enter the main attraction entry into the event. The time reserved is to allow guests appropriate time to come, park, ticket redemption, etc., and enter the que line to enter the new Winter Wonderland path. No tickets or reserve time slots are available on premise.

-Prepaid time ticket reservations bar codes, or print outs, must be readily available upon entry. Prepaid admission is required to enter. 

-Guests must arrive, with their party, no sooner than 15 minutes prior to scheduled time. Guests that attend too early may be asked to leave parking and return at scheduled time slot. (This allows appropriate parking per time slot and assists with parking availability and flow.)

-Each reserved time slot consists of a limited amount of ticket availability to safely allow groups to park and are to maintain a maximum number of guests on the premises during each hour. 

IMPORTANT: Based on group size groups may be requested to join another group at the attractions main entrance, it is important to note that guests must still maintain social distance throughout the experience.) 

-There will be areas along the Winter Wonderland Walk for picture ops, and/or brief actor-oriented interaction. Guests may pass such areas if they choose to do so. 

- There will be reindeer spots for guests to stand and move along within the que line to visit with Santa, and pass by the North Pole Mailbox where they can mail their letters to Santa.

- Groups that do not wish to visit with Santa, will have a separate que line available for more direct access to the main attraction entry. 

NOTE: Each que line will lead directly to the main attraction entrance. You will Not have to go to a different line.

-Please be on time. Groups will begin to enter promptly upon reserved time slots. No exceptions. 

-Late guests, or no shows, will forfeit their tickets, they may request a reschedule, that will be based on availability, and are not guaranteed. (There will be a $5.00 per ticket fee per ticket rescheduling.) 

*Rescheduling is not guaranteed and based on availability. There will be no refund if we are unable to reschedule your visit.

WEATHER DELAYS & CANCELLATIONS:

The Holiday Spirit Festival will remain open during mild rain and/or snow. 

If inclement weather is determined to negatively affect guests, and staff, safety, then the Holiday Spirit Festival reserves the right to cancel or delay the event at any time without notice. 

IF HSF cancels any date, prior to date opening they will email all attendees, and make such notation on Facebook, Web Site, and Park message telephone. 

-If the HSF is delayed or cancelled, guests may reschedule tickets without a fee. HSF will try to work with guests to reschedule, however all rescheduling is still subject to availability and is Not guaranteed. 

-HSF reserves the right to offer a "snow/rain" date for all attendees affected by any HSF delay or cancellation. (There is no guarantee of such an offer as specific snow/rain dates will be determined on available dates within the remaining dates of the season.)  

-If a snow/rain date is offered, and guests are unable to visit on a designated “snow/rain” date, the guests have a right to try to reschedule to a different date, based on availability, however rescheduling is not guaranteed. There will be no refunds. 

OTHER HELPFUL INFO:

-Sorry, no outside food or beverages allowed. 

-Although we will have hand sanitizer available, we encourage guests to bring their own. 

-We do not accept cash at our concession stand, only cards please.